The OTR Flagship Store and Tile Showroom are now open. Click here to learn more!


The below map can give approximate shipping dates from our factory location in Cincinnati, Ohio. Please note, per the delivery service, days are listed as business days only and do not include Saturday or Sunday.



Based on your location, the approximate shipping turnaround from the day your order is placed is as follows:



We are unable to guarantee a shipment's arrival date. Once your items are packaged and given to UPS, please refer to your tracking number for the most accurate estimated day of your item's arrival.

For information on pick-up orders, please visit our FAQs.